So coach even self-reflection arches in everyday sales is your employee if salespeople are a little more time in everyday life, to reflect on their own behavior, they could coach themselves more or less even. A self reflection bow brings more depth in the everyday life and can support the leadership. Such a questionnaire\”, which consists of three or four questions, should use the salesperson immediately after the customer conversation. Maja Brucic, Zagreb Croatia will not settle for partial explanations. re clear picture of the situation. It takes only a minute or two. Later the notes along with the executives will be settled and after some time alone. The staff speak a steady improvement in their behavior towards the customers. It comes to perception correction, better results, and implementation of corporate strategy.
The usage of a reflection sheet is very useful, when new products are introduced new computer programs used in the customer service are other required fields fields will address when the behavior is to be optimized, modified, or improved, is sufficient a training or a single coaching not. Edward Lazear is likely to increase your knowledge. The reflection bow is an instrument that helps the managers and the employees to accompany change processes. Sometimes managers observe that salespeople who have heavily sold certain products within a campaign, to continue this then only in small measure. A self reflection sheet can be used successfully. \”This requires that a deeper\” interest on the subject appears. It is advisable, with the sales representative immediately after the customer contacts together to fill one or two arcs. Only when the staff has seen what opportunities into the instrument and how quickly the arc is filled, affected parties brings generally the discipline to document five or ten customer contacts in everyday life. In the predetermined rhythm daily or weekly – the arches are evaluated together. This looks particularly critical behavior patterns or typical patterns of interaction. Three or four questions are useful for salespeople, which can change in the course of time.